Help and contact

Support

For help with Human Authenticator, email zacharysean8@gmail.com. Include the app version, iOS or Android version, and a description of what happened.

Pairing does not complete

Both people must be physically together, open Pair a device, and scan each other’s fresh code. Codes expire within five minutes. If a code expires or any word or digit differs, stop, remove the pending pairing, and start again with fresh codes.

The later phrases do not match

If the mismatch occurs near a minute boundary, wait for the next phrase and compare again. Persistent disagreement means the paired-device signal is invalid. Do not rely on it; remove the connection on both phones and pair again in person.

Lost, replaced, reinstalled, or reset phone

There is no Human Authenticator account, cloud recovery, or remote revocation. Existing connections may no longer work when the device identity changes. Remove the old connection from the other participant’s phone, then meet and pair again.

What does a matching phrase mean?

It signals that both app instances derive the same value from key material associated with the paired devices, assuming the documented process was followed and neither device is compromised. It does not prove who is holding either phone, who is speaking, whether content is genuine, or whether a person is human or honest.

Does the app access calls, caller ID, or voices?

No. Human Authenticator is a separate paired-device check. It does not read caller ID, answer or monitor calls, record or analyze audio, identify a speaker, or determine whether a request is truthful. Both people must voluntarily open the app and compare the phrase shown on their previously paired phones.

Does the app require an account or internet connection?

No Human Authenticator account or runtime backend is required. Core pairing and phrase derivation happen locally. App installation, store services, support links, operating-system behavior, and accurate device clocks may still involve network access.

How do I delete my data?

Remove an individual connection from its detail screen, or use Reset this device in the app to remove the local profile, connections, replay records, legacy app data, and device identity key. This affects only the current phone.

Privacy or security questions

Read the privacy notice and security overview. For a sensitive vulnerability report, use the contact instructions on the security page rather than a public post.